Book an Engineer 0203 124 1588 0203 124 1588
★ FREE delivery on orders over £500 - Use code FREEDELIVERY ★ ★ 50% off flue liners when you purchase any Capital Stove this February and March ★ ★ 50% off flue liners when you purchase any Capital Stove this February and March ★
Help & Advice
Friendly & Family-run
Help & Advice

Proving resources and support for all your fireplace questions

or speak to our team on 0203 124 1588
Comprehensive range of services Personalised approach Highly qualified technicians Quality assurance Affordable pricing
Home | Help & Advice

Help & Advice

If you have a question about our products or services, the answer you’re searching for could be here.

Our Latest News

What to Do When an Animal Falls Down the Chimney
What to Do When an Animal Falls Down the Chimney There are several options for dealing with animals which have fallen down your chimney flue, but eac...
5 Steps to Lighting a Wood Burning Fireplace Safely
5 Steps to Lighting a Wood Burning Fireplace Safely Whether you’ve been caught in the rain, been out to play in the snow, or simply want a cosy evening ...
Top 5 Decorating Ideas for Your Fireplace Mantelpiece
Top 5 Decorating Ideas for Your Fireplace Mantelpiece As one of the main focal-points within a room, your fireplace and mantel area can greatly benefit fr...
Our Brands
8 Great Ways to Make Your Fireplace a Focal Point If you’re lucky enough to have an open fireplace in your home, make the most of it and ensure it get...
Add a Festive Feel to Your Fireplace This Christmas
Add a Festive Feel to Your Fireplace This Christmas When it comes to decorating your home for Christmas, your fireplace can provide the perfect setting ...
Is Your Fireplace Ready for Winter?
Is Your Fireplace Ready for Winter? As Autumn closes in, the nights get colder and darker and you begin to dread those miserable morning...
How to Revive Your Old Brick Fireplace
How to Revive Your Old Brick Fireplace If you’re lucky enough to have a beautiful brick fireplace in your home, you’ll probably already kno...
how does a fireplace work?
Making a Fire and Choosing the Right Solid Fuel At this time of the year it’s important to start thinking about what fuel to use for your open fire ...
Welcome to the New Enviro-Flame Blog
Welcome to the New Enviro-Flame Blog If you’re looking for the most recent information on the products and services Enviro-Flame offer, o...
Book an engineer online Book one of our expert fireplace engineers online today and ensure your fireplace is running safely and efficiently.
Sign up for a trade account Join our exclusive fireplace trade account to gain access to special discounts, promotions and personalised support for all your fireplace needs.
We offer fireplace installation Discover the warmth and ambiance of a cosy fireplace in your home with our professional fireplace installation services.
Or if you'd prefer to speak to our friendly team, please call us on 0203 124 1588
Excellent
450 reviews Reviews IO Logo
Anonymous Brian was very friendly, professional and got the job done in the time slot. He also cleaned everything up and left the ... 3 months ago
Top
X Your Basket

No products in the cart.