Book an Engineer 0203 124 1588 0203 124 1588
FREE delivery on orders over £500 - Use code FREEDELIVERY
Customer feedback
Reviews & Testimonials

Read what our satisfied customers have to say about our services

Comprehensive range of services Personalised approach Highly qualified technicians Quality assurance Affordable pricing

ReviewsIO Reviews

Peter C Bryan was really helpful, knowledgeable clean and tidy. Great job. 3 days ago
Michael The team were great. Scott at the office dealt with me quickly and was a great help. The installation team of Bry, Geor ... 3 days ago
Anonymous Our chimney was swept yesterday and the gas burner that hadn't been used in several years was checked. Our engineer, Bry ... 5 days ago
Anonymous Bryan & Claudio were a great team. Managed a difficult install perfectly. Super friendly and professional. 5 days ago
Gillian Howard Brilliant service very professional and polite gentlemen Bryan K.C and Claudio 6 days ago
IGOR We are using Enviro flame so many years always on time profesional end good servixe provider also big thanks for enginer ... 1 week ago
Anonymous Thorough service, left everything spotless. 1 week ago
Anonymous Claudio done a very good job. Also gave me advice on better use the wood stove and what to watch out for as well. 1 week ago
View more ReviewsIO reviews

Google Reviews

View more Google reviews

Customer testimonials

“Brian performed a great service, was on time and kept the living room clean from soot.”

Felicity Dolby

“Jordan did a great job. Very courteous and accommodating to our specific requirements. Thanks.”


“Bryan was prompt and very knowledgeable, and gave us great advice on choosing a stove. Great job.”

Mr I Claydon

“Friendly, knowledgeable, tidy. Thanks!”

Rebecca Sykes

“Brian had a very professional approach to the job and had respect for my property and its contents. A job well done!!”


“Fantastic service from start to finish, office staff was friendly on the phone whilst booking the appointment and Bryan the sweep came and did a fabulous job on sweeping the chimney and bringing my firebasket back to life. Will definitely use these guys again.”

Michael Shun

“Great service provided. Brian did a lovely job.”

Jean Gilliland

“Great service by Claudio and Brian.”

Edward St Patrick
Book an engineer online Book one of our expert fireplace engineers online today and ensure your fireplace is running safely and efficiently.
Sign up for a trade account Join our exclusive fireplace trade account to gain access to special discounts, promotions and personalised support for all your fireplace needs.
We offer fireplace installation Discover the warmth and ambiance of a cosy fireplace in your home with our professional fireplace installation services.
438 reviews Reviews IO Logo
Peter C Bryan was really helpful, knowledgeable clean and tidy. Great job. 3 days ago
X Your Basket

No products in the cart.